Good to know

A few things you might be wondering

Still have a question? Call us at 802-316-8960.

What's included in my clean?

Every clean covers the kitchen, bathrooms, floors, and dusting. Deep and move-in/move-out cleans add baseboards, inside appliances, and often-missed spots. You'll see a full checklist tied to your priorities before you book.

How much will it cost?

You'll see an estimate range based on your home size and the recommended service. Final price can change with your home's condition, add-ons, and access. Approved pricing is confirmed before booking.

Do I need to be home?

No. Many customers give us access and go about their day. We'll coordinate entry details when you book.

Do you bring supplies?

Yes — our team brings professional supplies and equipment. If you'd prefer we use your products, just let us know.

What should I do with my pets?

Let us know about pets when you build your plan. We're happy to work around friendly pets; for everyone's safety we may ask that anxious or protective pets be secured.

Do you charge a travel fee?

No travel fee when you're within about 45 minutes of driving from our warehouse in St. Albans. We only travel beyond 45 minutes for deep cleaning jobs — there a tiered travel fee applies: $100 for 46–60 minutes, $150 for 61–90 minutes, $200 up to 2 hours, and $300 up to 3 hours. Standard cleans stay within the free 45-minute radius. Your plan shows the travel fee (if any) before you share your contact details.

Do I have to start with a deep clean?

Yes — every first-time customer starts with a deep clean on their first appointment, then settles into a weekly, bi-weekly, or monthly maintenance schedule. That way buildup is handled once and upkeep stays easy.

How do I reschedule?

Every reminder includes a rescheduling link. You can also call or email us. Recurring customers can adjust their schedule anytime.